AVA Systems, operated by James Edward Lewis — Last updated: 14 July 2026
AVA Systems develops applications designed to collect only the minimum data necessary to function.
AVA Pro stores data such as patron information, seat details, and accessibility requirements. This data is stored securely using Apple's iCloud services and remains under the control of the organisation using the app.
AVA Systems does not access, collect, or store this data externally.
AVA Mission Control stores venue configuration data including show schedules, staff details, seat maps, and performance briefings. This data is stored securely using Apple's iCloud services and remains under the control of the organisation using the app.
Seat map files selected by the user are read once and uploaded to the organisation's private iCloud database. No ongoing access to device files is retained after upload.
AVA Systems does not access, collect, or store this data externally.
Our website includes a "Book Demo" feature where visitors can choose a date and time and submit their name, email address, and a brief description of their venue to schedule a demo of AVA.
Unlike a simple enquiry form, this creates a real, scheduled booking. When you submit it, our server stores the booking (name, email address, venue description, and the date/time selected) in our own database, and automatically creates a video call for that time using Zoom's scheduling API. Zoom (Zoom Video Communications, Inc.) is a third-party video conferencing provider we use solely to host the call itself — the meeting title (which includes your name) and scheduled time are passed to Zoom in order to generate the meeting and its join link. Zoom does not receive your venue description.
We then automatically email you a confirmation with the Zoom join link, and a reminder email with the same link approximately 24 hours before the scheduled time. We also receive an internal notification of the booking.
Booking records are retained in our database as part of our standard business records and to allow us to prepare for and follow up on the demo. They are not sold or shared with third parties for marketing purposes. If you'd like a booking record deleted, contact us using the details below.
AVA Systems does not sell personal data to third parties, and does not share it with third parties for marketing purposes.
The one exception is Zoom, used solely to deliver the video call for a booked demo — see Book a Demo above for exactly what's shared and why.
For apps using iCloud, data is stored within the organisation's Apple iCloud account and is not accessible by AVA Systems. Any requests regarding access, modification, or deletion of data should be directed to the organisation using the app.
For bookings made through our website's Book a Demo feature, you can request access to, correction of, or deletion of your booking record at any time by contacting us using the details below.
Location permissions can be enabled or disabled at any time through your device settings.
For any questions regarding this Privacy Policy or your data, please contact:
hello@avasystems.co.uk